How to Respond to Negative Reviews: A Data Study of 2,799 Brands and 1,632 Real Replies
71% of brands with negative reviews have never replied to a single one. On large profiles, brands that reply to…
Trustpilot, SERM, negative results and autocomplete: how to protect trust in your brand.
71% of brands with negative reviews have never replied to a single one. On large profiles, brands that reply to…
You google your company name and see a Reddit thread on page one: "Has anyone used [brand]? Looks like a…
Someone hears about your company, opens Google and starts typing the name. Before they press Enter, the box suggests "brand…
One negative review on Trustpilot can turn out to be more noticeable than a dozen positive ones. Especially if it…
"How much does online reputation management cost?" is usually the first question a business owner asks and the last one…
A bad Trustpilot review is read by far more people than the person who wrote it. Prospects scan negative reviews…
Every agency says reviews matter. We prefer to show the numbers. Below are nine Trustpilot case studies from our client…
The American and European online space is oriented toward the company's image, its honesty, and its popularity. To run a…
The modern world has entered an exciting era known as the digital economy. Stores have moved from shopping malls and…
Information has become the most valuable asset of any company, but it is a coin with two different sides. It…
Among the huge number of online platforms where people post reviews on the topic of what they bought or ordered,…
All companies (industry doesn't matter) they dream of having an impeccable reputation on the Internet. It's not about specialized sites…